Hosting System Status

Current System Status

Kvmhost72 abnormal server behavior

20:02 12/08/2020

We are currently seeing abnormal behavior on this server, we are investigating and hope to get this working as soon as possible.

We apologise for any inconvenience caused.

Update: 21:24 - We are continuing to investigate the issue, customers may experience degraded performance on their VPS / Sites on this kvmhost.

We do apologise for any inconvenience caused.

Planned System Maintenance

Windows Shared Hosting Upgrades

09:00 03/08/2020

As part of our continued effort to provide stable and faster hosting to customers, commencing on the 3rd August we will be rolling out upgrades to our shared Windows hosting infrastructure.
The upgrades will consist of moving server to a new clustered Windows Server 2019 setup. With it we will be rolling out the latest version of the dotnet core framework to all servers.
Backwards compatibility will be a key focus. Where possible we will take all steps to ensure websites will continue to work on the new servers.
Customers will not need to update DNS or perform any other action for the migration.
Existing database connector versions, PHP versions and ASP.NET versions will remain the same to ensure backwards compatibility.

Please note that some older applications may experience dependency failures due to changes in the Microsoft Kernel. Please consult your application developer to ensure that custom built libraries are updated accordingly.
We will endeavour to provide support for any compatibility issues where possible.

Mail server maintenance

22:00 16/08/2020

We will be performing some updates and maintenaance on the following mail servers:

mail47.extendcp.co.uk
mail98.extendcp.co.uk
mail144.extendcp.co.uk
mail177.extendcp.co.uk

There will be some downtime on these servers while the work is carried out. Any emails sent or received around this time should be unaffected and will simply be sent or received after the work is done as normal.

Planned eCommerce System Maintenance

There is currently no planned maintenance.